Frequently Asked Questions
Everything you need to know about your ModRetro experience.
What kind of warranty comes with my electronics?
All ModRetro hardware includes a comprehensive 12-month limited warranty that covers any manufacturing defects or hardware failures under normal use.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned in its original packaging with all accessories included; a small restocking fee may apply.
Are your retro-style consoles compatible with modern displays?
Yes, our consoles are designed with modern connectivity in mind and feature HDMI output to ensure they work seamlessly with today's high-definition televisions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated during the checkout process.